SHIPPING INFORMATION

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

Different transportation methods will be adopted according to different countries.

The time frame of order delivery is divided into two parts:

• Processing time: 1~2 days

     US

• Shipping time: We use CNE/YunExpress shipping to deliver. It takes about 7-13 days.
• Shipping price: If the order costs less than $40, you will need to pay $3 for shipping. The total cost of the order is no less than $30, so you don't have to pay extra shipping.
• Free Shipping For All Order Over $40.

     OTHER COUNTRY/REGION

• Country/Region:
  Australia (5-9 days)
  United States(8-15 days)
  Austria (7-15 days)
  Canada (4-13 days)
  France (7-15 days)
  Germany (7-15 days)
  Hong Kong (5-9 days)
  Ireland (7-15 days)
  Italy (7-15 days)
  Japan (7-15 days)
  Macao (7-15 days)
  Malaysia (7-15 days)
  New Zealand (7-15 days)
  Philippines (7-15 days)
  Singapore (7-15 days)
  South Korea (7-15 days)
  Spain (7-15 days)
  Sweden (7-15 days)
  Thailand (7-15 days)
  United Kingdom (5-9 days)

• Shipping time: We use CNE/YunExpress shipping to deliver. 
• Shipping price: If the order costs less than $40, you will need to pay $3 or $4 for shipping. The total cost of the order is no less than $40, so you don't have to pay extra shipping.
• Free Shipping For All Order Over $40.

 

Don't worried if you changed your mind, here are some tips for Return & Exchange:

1) Items can be returned or exchanged within 30 days of receiving your package.

2) Please contact our customer service team if you need to process a return for any reason, hello@queenieke.com.

Learn more about Our Return Policy.